What time does coverage start?
This is up to you. I will send you a questionnaire shortly before your wedding to ask for details of your final plans including timing, group shots required, names of the wedding party and other important details so I can be certain that I have all the information I need before, during and after the day. 
How will my images be delivered?
Following your wedding, you will receive your password-protected online gallery. From your gallery, you can download high-resolution images, share them directly on social media or print favourite pictures which are delivered directly to you. (Print costs and postage apply). You can allow access to your gallery for friends and family. The gallery will be available online for a minimum of 90 days.
Can we see an example gallery?
Yes, no problem, we can set up a Zoom call and I will talk you through a real gallery of a full wedding day. 
How many images do you provide?
This will depend on the package selected and the number of hours of coverage. Every wedding is different and there is no fixed minimum or maximum. 
As a guide, for 8 hours of coverage, I typically take well over 2,000 pictures and deliver around 400 individually edited jpeg images in a carefully curated gallery.  
I do not provide raw files or all the pictures shot on the day. 
Will you capture all our wedding guests?
I can’t guarantee this. Some people are front and centre at a wedding, often those with a role to play such as the bridesmaids, best man and close family. Others stay in the background, sometimes by choice and sometimes by chance. I will try to capture candid images of as many people as possible, but I am there to record your wedding day. I need to be close to the action looking out for important moments. I can’t do this if I am seeking out guests hiding in the corner. 
Group shots present a good opportunity to include significant others to be certain that they are included in your gallery.
How long does it take until the gallery is ready?
Good things take time. I edit every image individually. Your gallery will normally be ready between 2 to 4 weeks following the date of your wedding. 
Can you provide a preview?
Yes, no problem. If requested I can upload a short series of preview images to your gallery, normally within a few days of your wedding. 
Do you sell wedding albums?
I do not offer traditional wedding albums. However, I do think it is important to print your favourite images and I recommend the 12x8 fine art prints on archival paper which can be ordered directly from the print store in your online gallery. ​​​​​​​
What happens if you get sick?
I am pleased to say that I have never missed a wedding due to illness or for any other reason. As there are two of you and only one of me there is a greater chance that one of you might get sick, but don’t worry because hopefully, we will all be fine. 
Should I not be able to attend your wedding for any reason you will be entitled to a full refund of all monies paid. As I work alone, I regret that I will not be able to send a replacement. However, if requested, I will do my best to put you in contact with an alternative photographer of a similar style from my network of Bristol-based wedding photographers. 
What happens if your equipment breaks?
I will bring a minimum of two camera bodies and at least three lenses to your wedding. Both camera bodies have dual card slots which means I have two copies of every picture taken on the day. After your wedding, I will create a further backup of all the images. 
I have never had a camera or memory card fail at a wedding. In the highly unlikely event of equipment failure or data loss, you will receive a refund which will be a prorated amount of the photographs lost. 
Do you keep an archive of our wedding photos? 
No, from time to time I need to create storage space for digital files which means I do not keep copies of all images taken. Once your final gallery has been delivered, the responsibility to preserve the images passes to you and I recommend that you download and save at least two copies on separate devices or memory sticks. 
I also recommend that you print your favourite images which means you have a hard copy in addition to your digital files. 
Can we keep our wedding photos private? 
Yes, before your wedding I will ask you to confirm your privacy preferences. 
Whilst it would be useful for me to use some of your images for marketing purposes such as on my website and social media accounts, I will ask you for your permission as I appreciate that some couples prefer to keep their images private and don’t want their wedding photos to appear online. 
If you are concerned about privacy keep in mind that your guests and in some cases wedding suppliers may also post images on Facebook, Instagram and elsewhere without asking you first. Also, many wedding photographers will not explicitly ask for your permission before posting images online as they will rely on a model release clause which is normally included within the small print of wedding photography terms and conditions. 
If you require information about GDPR you can find a copy of my privacy policy here
Do you charge a booking fee?
Yes, there is a booking fee of 10%. The balance of payment is due 28 days before your wedding day. I will email you an invoice which will detail all the amounts due and the dates they are payable. You can make payments by bank transfer, credit, or debit card. 
How do we book? 
It’s simple. In the first instance please contact me to check availability, tell me about your plans and let me know if you have any questions. There’s no commitment, pressure, or obligation.
To secure your date all I require is a signed copy of my wedding photography agreement and payment of the booking fee. Everything can be done online so there is no need to print or post any documents.
Please let me know if you have any other questions.​​​​​​​ 
Thank you!
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